FAQ

Answers, before you have to ask.

Everything people ask about Cronitorex in one place: getting started, monitoring, alerts and billing.

Getting started

Can I use it in production?

Yes. Cronitorex monitors production cron jobs, HTTP endpoints and SSL certificates every day. Production traffic welcome on every plan, including Free.

Can I migrate from another monitoring tool?

Cronitorex exposes a standard HTTP API with run/complete/fail pattern. If your current tool uses a similar ping model, migration is just changing URL and API key in existing scripts. Full API reference at docs.cronitorex.com, and a step-by-step migration guide covers switching from Cronitor, PostPing, and other tools.

Is my data safe?

Hosted on our own infrastructure in the EU, GDPR-compliant. All traffic over HTTPS (TLS 1.3) - no ping ever travels in plaintext. The database sits on a private network, accessible only from our application services. User passwords stored as cryptographic hashes. You can rotate your API key at any time from the profile page - the old one stops working immediately. Daily database backups, encrypted, 30-day retention. Full data export and account deletion from the dashboard. We do not sell or share data with third parties. Need an audit report or on-prem deployment? Email hello@cronitorex.com.

Where is my data stored?

On our own infrastructure in the European Union, in line with GDPR. All traffic uses HTTPS, and daily encrypted backups are kept for 30 days.

Can I rotate my API key?

Yes, at any time from your profile page. The old key stops working immediately, so update your scripts right after rotating.

Monitoring

Can I share a public status page with my users?

Yes. Pick which monitors to publish and Cronitorex generates a public status page with live status, uptime percentages and incident history - available on every plan, including Free.

What is a grace period?

Extra time after the expected start of a run before Cronitorex raises a missed alert. It absorbs normal jitter, like a job starting a minute late.

Can I manage monitors as code?

Yes. Export and import monitors as JSON or YAML, or manage them through the REST API. The full reference lives at docs.cronitorex.com.

How do I monitor the same job on several servers?

Send a host field with each ping. Events keep their origin, so one monitor can cover a job that runs on many machines.

Alerts

Do you have Slack and webhook integrations?

Email, Telegram, Discord and webhook notifications are available on all plans. Slack is included from the Pro plan. Webhooks let you connect any HTTP endpoint, enabling integration with any external service yourself.

How do I set up Telegram or Discord alerts?

Connect the channel in your notification settings and choose which monitors use it. Step-by-step instructions are in the documentation.

Billing and plans

What exactly counts as one of the 50,000 events/mo?

One event = one ping (run/complete/fail/skip) from your script, one HTTP check, or one SSL evaluation. A typical cron with 3 pings per run, running every minute = ~130k events/mo. Cron every 5 min = ~26k. You'll easily fit dozens of monitors in 50k.

What happens when I exceed the limit?

The API returns HTTP 402 (Quota Exceeded). Your pings stop being accepted until end of month. Nothing disappears - dashboard still shows history. Normal mode resumes on month reset or plan upgrade.

Can I get a refund?

30-day money back on all new subscriptions, no questions asked.

How do payments and invoices work?

Paid plans are sold through Paddle.com, our merchant of record. Paddle handles the checkout (card, PayPal), charges the correct VAT or sales tax for your country and emails you a proper invoice after every payment. The charge appears on your statement as PADDLE.NET*.

Start monitoring in 60 seconds

Sign up, get an API key, paste the curl into your cron. That's it.